Privacy Policy

TL Plastering Essex Last updated: June 2026

Who we are

TL Plastering Essex is a plastering, rendering, damp proofing and decorating business based in Colchester, Essex. Our website address is: https://tlplasteringessex.com

You can contact us at:

  • Email: tom@tlplasteringessex.com
  • Phone: 07894 726 976

What information we collect

When you submit an enquiry through our website, we collect the following information:

  • Your name
  • Your phone number
  • Your email address (if provided)
  • The service you are enquiring about
  • Any details you provide about the job

We collect this information so we can respond to your enquiry and provide you with a quote.

How we use your information

We use the information you provide to:

  • Respond to your enquiry and arrange a visit or quote
  • Contact you about your job during and after the work is carried out
  • Send you a follow-up message once your job is complete, which may include a request for a Google review
  • Keep records of work carried out for our business administration

We will not use your information for marketing purposes unrelated to your enquiry, and we will not sell or share your data with third parties for commercial purposes.

How long we keep your information

We keep your contact details and job information for as long as is necessary to manage your enquiry and any subsequent work. For completed jobs we may retain records for up to six years for business administration and tax purposes, in line with HMRC guidance.

If you would like your information removed sooner, please contact us and we will delete it where we are not legally required to retain it.

Legal basis for processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Legitimate interests — to respond to your enquiry and manage the business relationship with you
  • Contract — where we have agreed to carry out work for you, we process your data as necessary to fulfil that contract
  • Consent — where you have voluntarily submitted your details through our contact form

Cookies and analytics

Our website uses cookies. These are small text files placed on your device that help the website function and allow us to understand how visitors use the site.

We use the following third-party services that may set cookies:

Google Analytics We use Google Analytics to understand how visitors use our website. This includes information such as which pages are viewed, how long visitors stay on the site, and where visitors came from. Google Analytics collects this data anonymously and does not identify individual users. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Google Search Console We use Google Search Console to monitor how our website appears in Google search results. This service does not collect personal data about individual website visitors.

You can manage or withdraw your cookie consent at any time using the cookie settings on our website.

Your rights

Under UK GDPR you have the following rights regarding your personal data:

  • The right to access — you can request a copy of the personal data we hold about you
  • The right to rectification — you can ask us to correct inaccurate data
  • The right to erasure — you can ask us to delete your data where we are not legally required to keep it
  • The right to restrict processing — you can ask us to limit how we use your data
  • The right to object — you can object to us processing your data in certain circumstances
  • The right to data portability — you can ask us to provide your data in a portable format

To exercise any of these rights, please contact us at tom@tlplasteringessex.com. We will respond within 30 days.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Third party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies separately.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

TL Plastering Essex Email: tom@tlplasteringessex.com Phone: 07894 726 976 Website: https://tlplasteringessex.com